> ## Documentation Index
> Fetch the complete documentation index at: https://docs.easeflow.io/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Everything you need to know — before, during, and after

From licenses and payments to performance and wallet setup, here's your one-stop guide to deploying nodes the easy way.

## Getting Started

<AccordionGroup>
  <Accordion title="How do I create an account on easeflow?">
    Please visit [https://app.easeflow.io](https://app.easeflow.io) to start in a minute.
  </Accordion>

  <Accordion title="Does easeflow requires access to my wallet?">
    No, We will never ask for your private key or seed phrase.
  </Accordion>

  <Accordion title="Can I use multiple wallets?">
    Yes, but each wallet operates independently with its own nodes.
  </Accordion>

  <Accordion title="What if I lose access to my account?">
    You can always log in to your easeflow account, if you have access to your email account.
  </Accordion>
</AccordionGroup>

## Nodes & Licenses

<AccordionGroup>
  <Accordion title="What is a node?">
    A node is a virtual server that runs blockchain software, validates transactions, and earns rewards. It's the engine behind the network.
  </Accordion>

  <Accordion title="What is a node license?">
    A license (an NFT) gives you the right to participate and provide compute to the network. Think of it as your "entry ticket".
  </Accordion>

  <Accordion title="Do I need a License to run a node?">
    You can run any node on easeflow without a license, however, to configure a node and participate in the network, some projects require a delegation from a license or a number of tokens to be staked.
  </Accordion>

  <Accordion title="How do I get a license?">
    Node Licenses are typically sold by launchpads, or blockchain projects through their own node sale platform.
  </Accordion>

  <Accordion title="Can one node support multiple licenses?">
    Yes, **most projects** allows their nodes to hold multiple licenses, depending on the network, different rules and node capacity applies.
  </Accordion>

  <Accordion title="Can I transfer a node licenses to another wallet?">
    It depends on the project. Some licenses may be transferable, others may have time locks or restrictions.
  </Accordion>

  <Accordion title="What happens if my node expires?">
    Expired nodes are automatically deleted. To continue participation, you'll need to deploy a new one.
  </Accordion>

  <Accordion title="Do node subscriptions auto-renew?">
    No, but you can always extend or renew the node subscription for a longer duration at any point.
  </Accordion>
</AccordionGroup>

## Deployment & Monitoring

<AccordionGroup>
  <Accordion title="How do I deploy a node?">
    Check out our [Step-by-Step Deployment Guide](/node-deployment/introduction). It only takes a few clicks.
  </Accordion>

  <Accordion title="Do I need any hardware or software to run a node?">
    No, easeflow is fully managed across bare metal, cloud, and distributed networks — no downloads, no hardware, no server setup.
  </Accordion>

  <Accordion title="Will my node keep running if I turn off my computer?">
    Yes, Your node runs 24/7 — even if you're offline.
  </Accordion>

  <Accordion title="How can I track my node's performance?">
    You can always use the easeflow dashboard for real-time metrics, uptime monitoring, and issue alerts, or simply connect [floAgent](/floagent/introduction) to your telegram.
  </Accordion>

  <Accordion title="Do I need to check my node daily?">
    No, You'll get notifications by email, [floAgent](/floagent/introduction) or the dashboard if anything needs your attention.
  </Accordion>
</AccordionGroup>

## Payments & Renewals

<AccordionGroup>
  <Accordion title="What payment methods are supported?">
    You can pay with:

    * Fiat (via credit card)
    * Crypto (USDT, USDC) from EVM chains, and Solana.
  </Accordion>

  <Accordion title="What if my payment goes through but no credits appear?">
    For crypto payments, allow 15–30 minutes for confirmation. If it takes longer, open a support ticket with your transaction details.
  </Accordion>

  <Accordion title="Can I renew an expired node?">
    No, Once a node expires, it's deleted. You'll need to deploy a new one.
  </Accordion>

  <Accordion title="Do you offer refunds?">
    No, As we book hardware on successful payment. refunds are not possible.
  </Accordion>
</AccordionGroup>

## Support & Platform Policies

<AccordionGroup>
  <Accordion title="What if something goes wrong?">
    Join our Discord or Send us an email. We've got your back.
  </Accordion>

  <Accordion title="Is my account secure?">
    Yes, easeflow is fully non-custodial. We never ask for your private keys or store your personal data.
  </Accordion>

  <Accordion title="Are there any hidden fees?">
    No, All pricing is transparent — what you see is what you pay.
  </Accordion>

  <Accordion title="Will I be notified before my node expires?">
    Yes, you'll get multiple timely alerts via the email, dashboard and [floAgent](/floagent/introduction).
  </Accordion>
</AccordionGroup>

***

## Still Need Help?

If you didn't find what you're looking for, we've got you covered. Our team is just one message away — ready to help with anything from setup questions to technical support.

<CardGroup cols={2}>
  <Card title="Open Support Ticket" icon="rectangle-stack" href="https://discord.com/channels/1217243890352914552/1220638161407836241">
    Get personalized help from our team
  </Card>

  <Card title="Join Discord" icon="message-circle" href="https://discord.com/invite/JDkD4EaqcZ">
    Connect with the community
  </Card>
</CardGroup>

***